This position develops, implements and manages the security for the museum by ensuring protection of all assets including, but not limited to, artwork; building, equipment, and premises; staff and volunteers; and the general public. In fulfilling these responsibilities the Head of Security hires, trains, manages and deploys a security officer corps to respond to the 24 hours a day /7 days a week needs of the museum.
- Manages a security officer corp. to ensure optimum response and service to all constituents including staff, volunteers and public.
- Ensures the hiring of qualified officers t support the safety and security program of the museum.
- Oversees plans and schedules officers to maximize service and ensure full coverage of the museum at all times.
- Provides leadership and personnel oversight (training, counseling, evaluation) to produce a highly motivated force able to respond to emergency as well as routine circumstances.
- Oversees a supervisory team by mentoring and counseling.
- Training, Policy and Procedures to Security Officer Corp, Staff and Volunteers.
- Interfaces, guides, enforces and supports multi-division training on policy and procedures to protect artwork.
- Researches and introduces museum-based safety and security strategies to keep current with leading edge practices.
- Trains security force on museum-based customer service and property protection to minimize issues with the public and ensure a safe and enjoyable experience for visitors.
- Provides expertise and implements policies that support ADA access and other related visitor amenities.
- Organizes and conducts CPR, first aid, evacuation, special event and security trainings.
- Safety and Emergency Preparedness Programs.
- Investigates, reports and follows up on all safety and security related issues to ensure the accurate and timely completion of all incident and accident reports and take corrective action where needed.
- In conjunction with the COO, provides planning and execution o inclement weather program ensuing museum-wide communications. Plans and executes proper staffing including essential personnel, and maintains all emergency supplies ensuring they are up-to-date and at-the-ready.
- Prepares, maintains, trains and implements the museum-wide EP Program in close cooperation with Conservation and Registration to secure the safety of artwork and people during an emergency
- Evaluate and recommend new and/or improved systems and/or procedures t build efficiencies.
- Plan, manage and implement an annual operating budget for the department to keep within operating expenditures and where necessary, reduce operating costs.
- Supports capital improvement program(s) leading to safety and security during construction and/or providing expertise on new installations.
- Interfaces with Facilities & Engineering on the management of security and related equipment and systems to ensure optimum operation.
- As applicable works in conjunction with the risk management coordinator to ensure all required federal, state, and local regulations are maintained, including but not limited to, OSHA, ADA and access standards.
- Community Relations.
- Develop a strong working relationship with the city police and fire departments and community organizations to maximize communication in event of emergency.
- Be familiar with current safety and security issues and procedures, and maintain a point of contact for routine concerns that my arise.
- Attends community and/or city programs, meetings, seminars to update museum management of activities related to museum operations.
- Maintain certification in CPR and other required licenses in order to train staff or represent the museum (e.g. liquor licensing)
- Security Monitoring and Equipment
- Evaluates, selects, and maintains the appropriate staffing and equipment for effective CCTV, radios, and other monitoring needs of the museum
- Ensure that the Museum meets all applicable security protocols per the contractual agreements for art and objects that are loaned from other Museums.
- Manage and coordinate security equipment repairs.
- Bachelor’s Degree in related field
- Minimum 5 years in law enforcement, homeland security, or related experience to include managing and training large security staff.
- Emergency and Homeland Security measures and protocols, basic police procedures, and knowledge of best practices in museum security.
- Knowledge of current security technologies (CCTV, access control, video archive management, security hardware and software.
- Ability to lead and manage a large staff, interfacing with a variety of constituents both internal and external.
- Sensitivity to a variety of issues including personnel, safety, security, policies, customer service and emergency protocols.
- Strong oral and written communication skills.
- Ability to use all related emergency and security equipment.
- Knowledge of building operations, systems and equipment.
- Must be prepared for any state of emergency including on call 24 hours a day.
- Implementation of a security program in a museum or related environment is a plus.
The Walters Art Museum provides an excellent comprehensive benefits package that includes medical, dental, prescription, vision, subsidized transportation and parking, museum membership, short-term disability, FSA (flexible spending account), 457b retirement, and free professional financial management counseling.
The Walters Art Museum is an Equal Opportunity, Equal Access Employer. Our policy prohibits discrimination based on race, creed, color, national origin, religion, age, sex or gender (including pregnancy), veteran status, genetic information, sexual orientation, gender identify, marital status, mental or physical disabilities, or any other legally protected characteristic. This policy applies to all employment actions and complies with all provisions of federal, state, and local laws enforcing nondiscrimination in employment practices. Volunteering opportunities and employment at the Walters is contingent on a favorable investigative background check. The museum is a drug-free and smoke-free workplace. The Walters Art Museum is an at-will employer.
Salary is commensurate with experience. For consideration, send your résumé and cover letter with salary requirements to [email protected].
The Walters Art Museum is a smoke and drug free workplace.