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BMA Shop Seeks Matisse Diebenkorn Sales Associate (full-time, temporary)

The Baltimore Museum of Art (BMA) seeks three enthusiastic and experienced Shop Sales Associates to assist with the Museum’s upcoming special exhibition, Matisse Diebenkorn (October 23, 2016-January 9, 2017). The ideal candidate will aid in maximizing revenues while acting as an ambassador for the institution using their excellent communication and customer service skills, and product management.


Responsibilities include:

  • Providing exemplary customer service to BMA visitors, volunteers and staff
  • Performing sales transactions including customer special orders, returns, exchanges, special requests and phone and internet inquiries
  • Promoting memberships and assisting in member special offers and events
  • Visual merchandising, including creatively initiating and maintaining displays, restocking, and cleaning
  • Some clerical duties, including daily drawer reconciliation and deposits, answering phones, sorting mail
  • Acting as a general source of information on the institution
  • Assisting in the performance of annual inventory

This temporary, non-exempt position reports to the Director of Retail Operations in the Finance & Administration Division.

Employer Name:
Baltimore Museum of Art
Job Title:
BMA Temporary Shop Associate
Employer Website:
Employer Contact Information:
[email protected]
Job Submission Requirements:
QUALIFICATIONS • Minimum 1-3 years of cash handling/sales experience and 3-5 years customer service experience  • Bachelor’s Degree preferred • Excellent written and verbal communication skills and strong interpersonal skills   • Working knowledge of Point of Sale systems • Ability to stand for extended periods of time and occasionally lift and move cartons weighing up to 30 pounds • Ability to work on weekends, some evenings and holidays required APPLY Position begins in mid-October 2016 and concludes on January 31, 2017. This temporary position is not eligible for benefits. To apply, please send a cover letter and resume with “Matisse Diebenkorn Visitor Services Associate-your first and last name” written in the subject line to: [email protected] No phone calls please. Incomplete application materials will not be considered. No phone calls please.

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