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Audience Services

Baltimore Center Stage seeks Patron Services Shift Supervisor(s)

Patron Services Shift Supervisors perform all the functions of a Patron Services Associate; using best practices in customer service and sales, they provide patrons with a positive experience while adhering to organizational policies and procedures. The Patron Services Shift Supervisor will be required to work weekend and evenings during production performance runs. Duties will include providing courteous and efficient service to all patrons, selling single tickets and memberships, and answering telephones and processing mail as needed.

Baltimore Symphony Orchestra seeks Part-Time Ticket Service Agent

Ticket Agents represent the face of the BSO and are responsible for all aspects of customer service, including but not limited to subscription sales, single ticket sales, exchanges and resolving customer issues by phone, e-mail/web, mail, fax and in person for all BSO venues, including the Joseph Meyerhoff Symphony Hall and the Music Center at Strathmore. Ticket Agents must possess a friendly, service oriented demeanor and be willing to go above and beyond to assist BSO patrons. Must be flexible and willing to work daytime, evening and weekend hours.

Everyman Theatre seeks Full-Time Audience Services Manager

Everyman Theatre’s Audience Services Manager is an energetic, adaptive, and personable individual who will lead our Front of House staff in providing a welcoming, efficient, and safe environment for our patrons. Everyman is a leading non-profit organization in Baltimore’s thriving theatre scene. With 26 seasons under our belt and a brand new building in the Bromo Arts District, we’re a professional Equity company dedicated to theatre that is affordable and accessible to everyone.

Who are you?

Chesapeake Shakespeare seeks Part-Time Box Office Associate

Shakespeare is fun, and together, we work hard to provide a theatre experience that welcomes and engages audience members, beginning at their first point of contact.

Reporting to the Audience Services Manager, the Box Office Associate is critical for delivering superior customer service and involves direct interaction with the public.

The Walters Art Museum seeks Lead Café Assistant

The Walters Art Museum has an immediate need for a dynamic and energetic full time Lead Café Assistant to work in the Museum Café operations. Reporting to the Manager of Retail Operations, the individual will carry out routine food, staffing and customer services strategies as set out by the Manager, and providing daily feedback of issues, problems or restocking needs.

Responsibilities:

Howard County Arts Council Seeks Visitor and Facilities Services Assistant

The Howard County Arts Council (HCAC) manages the 27,000 square foot Howard County Center for the Arts, a multi-disciplinary arts center in Ellicott City.

HCAC seeks a detail-oriented, highly organized individual with an interest in non-profit and/or arts administration for an entry level position as Visitor and Facilities Services Assistant.

Part-time Bartender Opp at Everyman Theatre

Everyman Theatre is searching for part-time bartenders. Energetic and personable individuals who want to serve and assist our patrons. Everyman is a leading non-profit organization in Baltimore’s thriving theatre scene. With 25 seasons under our belt and a brand new building in the Bromo Arts District, we’re a professional Equity company dedicated to theatre that is affordable and accessible to everyone.

Who are you?

Walters Art Museum seeks Lead Café Assistant

The Walters Art Museum has an immediate need for a dynamic and energetic full time Lead Café Assistant to work in the Museum Café operations. Reporting to the Manager of Retail Operations, the individual will carry out routine food, staffing and customer services strategies as set out by the Manager, and providing daily feedback of issues, problems or restocking needs. Responsibilities include:

The Baltimore Symphony Orchestra seeks Ticket Service Agent (Part Time)

Ticket Agents represent the face of the BSO and are responsible for all aspects of customer service, including but not limited to subscription sales, single ticket sales, exchanges and resolving customer issues by phone, e-mail/web, mail, fax and in person for all BSO venues, including the Joseph Meyerhoff Symphony Hall and the Music Center at Strathmore. Ticket Agents must possess a friendly, service oriented demeanor and be willing to go above and beyond to assist BSO patrons. Must be flexible and willing to work daytime, evening and weekend hours.

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