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MICA Seeks Part-time BCAN Operations Coordinator

Summary of Essential Functions: The BCAN Operations Coordinator will be part of a small, dynamic team to provide administrative and operational support for the Baltimore Creatives Acceleration Network - a 10 year citywide project of the Maryland Institute College of Art that provides strategic and holistic entrepreneurship support to Baltimore’s creatives. The position requires a highly organized, proactive, detail-oriented, and resourceful person who enjoys working in a fast-paced, collaborative startup environment and is passionate about creating economic opportunities for Baltimore’s diverse creative community.

Essential Duties & Responsibilities:

  • Conduct welcoming and energizing customer intake and follow-up, and field inquiries in person, over the phone, and via email
  • Document and track customer interactions, relationships, and data
  • Assist with the preparation of monthly expense reports, credit card reconciliation, and invoice processing
  • Facilitate the scheduling and documentation of meetings with program partners, stakeholders, advisors, and team
  • Organize and maintain project files and operational documentation within cloud-based project management software and file storage platforms
  • Assist with program evaluations by conducting surveys with program participants
  • Conduct inventories, supply orders, and building maintenance requests to help ensure BCAN HQ is fully operational
  • Work with BCAN team to help coordinate and onboard BCAN volunteers and interns
  • Perform other related duties as assigned

Knowledge, Skills and Abilities:

  • Effective oral, written and visual communications skills
  • Impeccable organizational skills
  • Excellent customer service
  • Proficiency in financial and data management
  • Willingness to learn, adapt, iterate
  • Fluency in Google Suite, Asana, and Microsoft Excel, Microsoft Word, Microsoft Powerpoint
  • Ability to manage multiple projects efficiently
  • Love for Baltimore and its creative community
  • Interest in entrepreneurship

Minimum qualifications:

  • Proven experience managing programs in the arts

Preferred Qualifications:

  • Entrepreneurial experience
  • College degree
  • Working with public programs in the arts

Reporting to this position: No direct reports

Conditions of Employment:

  • Successful background check
  • Ability to travel, work evenings and/or weekends as necessary
Employer Name:
Maryland Institute College of Art / Baltimore Creatives Acceleration Network
Job Title:
BCAN Operations Coordinator
Employer Contact Information:
[email protected]
Job Submission Requirements:
submit cover letter and resume/CV online via Careers at MICA application portal For more information on BCAN visit

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