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Reginald F. Lewis Museum seeks Database and Development Coordinator

The Database and Development Coordinator has primary responsibility for

maintaining all donor, prospect, and member records, and constituent transactions via the Altru database; Coordinates and executes the activities associated with the membership and annual fund raising cycles, including but not limited to: mailings; reports; recording and processing transactions and acknowledgments; production of materials and communications (print and electronic), research, and preparation and maintenance of tracking documents.

Database Management:

  • Manage daily data entry on Museum gifts, memberships and donor records.
  • Oversee data integrity and cleaning process.
  • Identifies and recommends procedures and solutions for accuracy, integrity and efficiency of database program and its use.
  • Develop and maintain efficient systems for data cleansing, data entry, gift processing, prospect research, and relationship management.
  • Serve as point person to work with Finance staff ensuring financial adjustments are made to reconcile gifts in Altru database and carry out other functions on a monthly basis.
  • Generate and prepare prospect management reports, systems documentation, records maintenance, reports for acknowledgments, renewals and pledge reminders.
  • Performs additional support duties as required.


  • Enter and retrieve fundraising system data, and prepare donor reports;
  • Draft and process all donor gifts and acknowledgement letters. This includes gifts of membership, in-kind donations, bequests, annual fund, sponsorship, and various campaigns;
  • Mail acknowledgement letters within 48 hours of receipt of gift;
  • Work with DOD and development team to research prospective individual and institutional donors.
  • Work with DOD and development team to develop and execute strategies to increase online giving.
  • Works with the DOD to develop and execute membership growth, retention and recruitment plans, as well as develops new ways to improve membership acquisition;
  • Research, develop and execute strategies to increase member retention and re-engage lapsed members;
  • Develop and implement strategies to upgrade members and convert them to annual donors;
  • Identify and report on changes in membership numbers—reductions or increases in retention, Lybunts, Sybunts and offer solutions and ideas for addressing shifts and churn;
  • Serve as membership customer relations associate, coordinating, problem solving and providing resource support;
  • Coordinate membership mailings and production of membership brochures/packets;
  • Represent the membership program at various events and at presentations in the community;
  • Performs other related membership and development duties as required.

Job Qualifications:

  • 2+ year’s experience with ALTRU (pref.), Raiser’s Edge, or other comparable nonprofit database.
  • Bachelor’s degree (pref.)
  • Experience in development, membership, marketing and non-profit administration.
  • Ability to develop productive relationships with members/donors/clients and internal staff.
  • Excellent computer, planning and organizational, written and oral communication skills.

Send a resume; a narrative detailing how your experience relates to this position; and, three professional references to [email protected] or mail to: Lisa Nowell,

Reginald F. Lewis Museum, 830 E. Pratt Street, Baltimore, MD 21202. No phone calls please. EOE.

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